docs: 新增V30.0版本相关设计文档与指南

新增服务器启动文档、设计说明书、风险清单等核心文档
补充前端集成蓝图、多租户实施清单、上线红线检查清单
添加质量保障文档与早期业务规格书

docs/blueprints/frontend-integration/crm-hub.md

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+# Frontend Integration: CRM Hub (客户中枢)
+
+## 🎨 UI Layout Sketch
+- **Page Path**: `/business/crm`
+- **Component Structure**:
+  - `CustomerStats`: Top metrics (Total Customers, Bronze/Silver/Gold/Platinum count).
+  - `CustomerFilter`: Filtering by level, tags, spend, and order count.
+  - `CustomerTable`: List of customers with:
+    - Level badge (e.g., `GOLD` in yellow, `PLATINUM` in purple).
+    - Order count & Total Spend.
+    - Credit Score (e.g., 95 in green).
+    - Tags (e.g., "Frequent Buyer", "B2B", "Low Return Rate").
+  - `Customer360Drawer`: Full profile on click:
+    - `ProfileHeader`: Name, Email, Level, Credit Score.
+    - `OrderHistory`: Timeline of past 10 orders (from `ConsumerOrderService`).
+    - `TransactionHistory`: Reconciliation status of past 5 transactions (from `FinanceReconService`).
+    - `DisputeHistory`: Past complaints and resolutions (from `DisputeArbitrationService`).
+    - `SummaryStats`: Reliability indicator and active disputes count.
+  - `ActionButtons`: "Edit Profile", "Update Credit", "Send Coupon".
+
+## 🔄 Interaction State Machine
+- `INITIAL`: Fetching global customer profiles.
+- `FILTERING`: User applying criteria.
+- `VIEWING`: Drawer open with 360 view.
+- `UPDATING`: User adjusting credit score or tags.
+- `COMMUNICATING`: User sending email or coupon.
+
+## 🔗 API Mapping
+- `GET /api/v1/crm/list`: Fetches `cf_customer_profiles`.
+- `GET /api/v1/crm/360?customerId={id}`: Triggers `Customer360Service.getCustomer360`.
+- `POST /api/v1/crm/credit`: Triggers `Customer360Service.updateCreditScore`.
+
+## 📈 ROI Visualization
+- "Customer Lifetime Value (LTV)": Total spend per customer over time.
+- "Churn Rate": Percentage of customers without orders in 90 days.