import { Knex } from 'knex'; import { db } from '../database'; export class MerchantBehaviorAnalysisService { /** * 分析商户行为数据 * @param params 分析参数 * @param traceInfo 追踪信息 * @returns 分析结果 */ public static async analyzeMerchantBehavior( params: { merchantId: string; timeRange?: { start: string; end: string }; behaviors?: string[]; }, traceInfo: { tenantId: string; shopId: string; taskId: string; traceId: string; businessType: 'TOC' | 'TOB'; } ): Promise<{ merchantId: string; timestamp: string; behaviorPatterns: Array<{ behavior: string; frequency: number; averageDuration: number; peakTime: string; trend: 'increasing' | 'decreasing' | 'stable'; }>; insights: string[]; }> { try { const merchantId = params.merchantId; const timestamp = new Date().toISOString(); // 模拟行为数据 const behaviorPatterns = [ { behavior: 'login', frequency: Math.floor(Math.random() * 50) + 10, averageDuration: Math.floor(Math.random() * 30) + 5, peakTime: '10:00-12:00', trend: ['increasing', 'decreasing', 'stable'][Math.floor(Math.random() * 3)] as 'increasing' | 'decreasing' | 'stable', }, { behavior: 'product_management', frequency: Math.floor(Math.random() * 30) + 5, averageDuration: Math.floor(Math.random() * 60) + 15, peakTime: '14:00-16:00', trend: ['increasing', 'decreasing', 'stable'][Math.floor(Math.random() * 3)] as 'increasing' | 'decreasing' | 'stable', }, { behavior: 'order_processing', frequency: Math.floor(Math.random() * 40) + 8, averageDuration: Math.floor(Math.random() * 45) + 10, peakTime: '9:00-11:00', trend: ['increasing', 'decreasing', 'stable'][Math.floor(Math.random() * 3)] as 'increasing' | 'decreasing' | 'stable', }, { behavior: 'inventory_management', frequency: Math.floor(Math.random() * 25) + 3, averageDuration: Math.floor(Math.random() * 50) + 12, peakTime: '15:00-17:00', trend: ['increasing', 'decreasing', 'stable'][Math.floor(Math.random() * 3)] as 'increasing' | 'decreasing' | 'stable', }, { behavior: 'financial_operations', frequency: Math.floor(Math.random() * 15) + 2, averageDuration: Math.floor(Math.random() * 40) + 18, peakTime: '16:00-18:00', trend: ['increasing', 'decreasing', 'stable'][Math.floor(Math.random() * 3)] as 'increasing' | 'decreasing' | 'stable', }, ]; // 生成洞察 const insights = [ `商户 ${merchantId} 的登录频率为 ${behaviorPatterns[0].frequency} 次,呈 ${this.getTrendDescription(behaviorPatterns[0].trend)} 趋势`, `产品管理行为的平均持续时间为 ${behaviorPatterns[1].averageDuration} 分钟,峰值时间为 ${behaviorPatterns[1].peakTime}`, `订单处理行为的频率为 ${behaviorPatterns[2].frequency} 次,呈 ${this.getTrendDescription(behaviorPatterns[2].trend)} 趋势`, `库存管理行为的平均持续时间为 ${behaviorPatterns[3].averageDuration} 分钟,峰值时间为 ${behaviorPatterns[3].peakTime}`, `财务操作行为的频率为 ${behaviorPatterns[4].frequency} 次,呈 ${this.getTrendDescription(behaviorPatterns[4].trend)} 趋势`, ]; return { merchantId, timestamp, behaviorPatterns, insights, }; } catch (error) { console.error('Error analyzing merchant behavior:', error); throw new Error('Failed to analyze merchant behavior'); } } /** * 生成商户行为分析报告 * @param params 报告参数 * @param traceInfo 追踪信息 * @returns 分析报告 */ public static async generateBehaviorAnalysisReport( params: { merchantId: string; timeRange: { start: string; end: string }; reportType: 'detailed' | 'summary'; }, traceInfo: { tenantId: string; shopId: string; taskId: string; traceId: string; businessType: 'TOC' | 'TOB'; } ): Promise<{ reportId: string; merchantId: string; reportType: string; timeRange: { start: string; end: string }; timestamp: string; summary: string; behaviorPatterns: Array<{ behavior: string; frequency: number; averageDuration: number; peakTime: string; trend: 'increasing' | 'decreasing' | 'stable'; }>; insights: string[]; recommendations: string[]; }> { try { const reportId = `BEHAVIOR-REPORT-${Date.now()}`; const merchantId = params.merchantId; const timestamp = new Date().toISOString(); // 分析商户行为 const analysis = await this.analyzeMerchantBehavior(params, traceInfo); // 生成摘要 const summary = `商户 ${merchantId} 在 ${params.timeRange.start} 至 ${params.timeRange.end} 期间的行为分析报告`; // 生成建议 const recommendations = [ '建议优化登录流程,提高商户使用体验', '建议在峰值时间提供额外的系统资源,确保服务稳定性', '建议简化产品管理操作,减少平均处理时间', '建议优化订单处理流程,提高处理效率', '建议提供库存管理自动化工具,减少手动操作', '建议优化财务操作界面,提高操作便捷性', ]; return { reportId, merchantId, reportType: params.reportType, timeRange: params.timeRange, timestamp, summary, behaviorPatterns: analysis.behaviorPatterns, insights: analysis.insights, recommendations, }; } catch (error) { console.error('Error generating behavior analysis report:', error); throw new Error('Failed to generate behavior analysis report'); } } /** * 预测商户行为趋势 * @param params 预测参数 * @param traceInfo 追踪信息 * @returns 预测结果 */ public static async predictMerchantBehaviorTrend( params: { merchantId: string; timeRange: { start: string; end: string }; predictionDays: number; }, traceInfo: { tenantId: string; shopId: string; taskId: string; traceId: string; businessType: 'TOC' | 'TOB'; } ): Promise<{ merchantId: string; timestamp: string; predictionDays: number; predictions: Array<{ behavior: string; currentFrequency: number; predictedFrequency: number; trend: 'increasing' | 'decreasing' | 'stable'; confidence: number; }>; }> { try { const merchantId = params.merchantId; const timestamp = new Date().toISOString(); // 模拟预测数据 const predictions = [ { behavior: 'login', currentFrequency: Math.floor(Math.random() * 50) + 10, predictedFrequency: Math.floor(Math.random() * 20) + 10, trend: ['increasing', 'decreasing', 'stable'][Math.floor(Math.random() * 3)] as 'increasing' | 'decreasing' | 'stable', confidence: Math.floor(Math.random() * 30) + 70, }, { behavior: 'product_management', currentFrequency: Math.floor(Math.random() * 30) + 5, predictedFrequency: Math.floor(Math.random() * 15) + 5, trend: ['increasing', 'decreasing', 'stable'][Math.floor(Math.random() * 3)] as 'increasing' | 'decreasing' | 'stable', confidence: Math.floor(Math.random() * 30) + 70, }, { behavior: 'order_processing', currentFrequency: Math.floor(Math.random() * 40) + 8, predictedFrequency: Math.floor(Math.random() * 20) + 8, trend: ['increasing', 'decreasing', 'stable'][Math.floor(Math.random() * 3)] as 'increasing' | 'decreasing' | 'stable', confidence: Math.floor(Math.random() * 30) + 70, }, ]; return { merchantId, timestamp, predictionDays: params.predictionDays, predictions, }; } catch (error) { console.error('Error predicting merchant behavior trend:', error); throw new Error('Failed to predict merchant behavior trend'); } } /** * 获取趋势描述 * @param trend 趋势 * @returns 趋势描述 */ private static getTrendDescription(trend: string): string { const trendDescriptions = { increasing: '上升', decreasing: '下降', stable: '稳定', }; return trendDescriptions[trend as keyof typeof trendDescriptions] || ''; } }