Files
makemd/server/src/services/SentimentAIService.ts
wurenzhi 136c2fa579 feat: 初始化项目结构并添加核心功能模块
- 新增文档模板和导航结构
- 实现服务器基础API路由和控制器
- 添加扩展插件配置和前端框架
- 引入多租户和权限管理模块
- 集成日志和数据库配置
- 添加核心业务模型和类型定义
2026-03-17 22:07:19 +08:00

55 lines
1.7 KiB
TypeScript

import { AIService } from './AIService';
import { logger } from '../utils/logger';
export interface ReviewAnalysis {
sentiment: 'POSITIVE' | 'NEGATIVE' | 'NEUTRAL';
score: number; // 0-1
keywords: string[];
suggestedReply: string;
}
/**
* [CORE_AI_22] 多模态 SKU 情感分析与评论生成 (Sentiment AI)
* @description 利用 LLM 分析商品评论情感、提取关键词并自动生成高质量、个性化的回复建议
*/
export class SentimentAIService {
/**
* 分析单条评论
*/
static async analyzeReview(text: string, images?: string[]): Promise<ReviewAnalysis> {
logger.info(`[SentimentAI] Analyzing review sentiment...`);
// 实际应调用 AIService 集成 GPT-4o
// 这里模拟 LLM 分析逻辑
const mockAnalysis: ReviewAnalysis = {
sentiment: text.includes('good') || text.includes('great') ? 'POSITIVE' : 'NEGATIVE',
score: 0.85,
keywords: ['quality', 'shipping', 'customer service'],
suggestedReply: `Thank you for your feedback! We're glad you liked the quality of our product. We'll continue to improve our shipping speed.`
};
return mockAnalysis;
}
/**
* 批量分析评论并生成月度报告
*/
static async aggregateSentiment(reviews: string[]): Promise<{
overallSentiment: number;
topKeywords: string[];
actionItems: string[];
}> {
logger.info(`[SentimentAI] Aggregating sentiment for ${reviews.length} reviews`);
// 模拟聚合逻辑
return {
overallSentiment: 0.78,
topKeywords: ['value for money', 'fast delivery', 'size issue'],
actionItems: [
'Improve size chart accuracy for Apparel category',
'Reward fast shipping logistics partners'
]
};
}
}