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Ansonai 6759d47de4 docs: 新增V30.0版本相关设计文档与指南

新增服务器启动文档、设计说明书、风险清单等核心文档
补充前端集成蓝图、多租户实施清单、上线红线检查清单
添加质量保障文档与早期业务规格书

2026-03-16 01:31:26 +08:00

Frontend Integration: CRM Hub (客户中枢)

🎨 UI Layout Sketch

Page Path: /business/crm
Component Structure:
- CustomerStats: Top metrics (Total Customers, Bronze/Silver/Gold/Platinum count).
- CustomerFilter: Filtering by level, tags, spend, and order count.
- CustomerTable: List of customers with:
  - Level badge (e.g., GOLD in yellow, PLATINUM in purple).
  - Order count & Total Spend.
  - Credit Score (e.g., 95 in green).
  - Tags (e.g., "Frequent Buyer", "B2B", "Low Return Rate").
- Customer360Drawer: Full profile on click:
  - ProfileHeader: Name, Email, Level, Credit Score.
  - OrderHistory: Timeline of past 10 orders (from ConsumerOrderService).
  - TransactionHistory: Reconciliation status of past 5 transactions (from FinanceReconService).
  - DisputeHistory: Past complaints and resolutions (from DisputeArbitrationService).
  - SummaryStats: Reliability indicator and active disputes count.
- ActionButtons: "Edit Profile", "Update Credit", "Send Coupon".

GET /api/v1/crm/list: Fetches cf_customer_profiles.
GET /api/v1/crm/360?customerId={id}: Triggers Customer360Service.getCustomer360.
POST /api/v1/crm/credit: Triggers Customer360Service.updateCreditScore.